Support Policy Page
Effective Date: 8th May 2025
Company: SKEHA LLC (Global Wire Exchange)
We are committed to delivering responsive and helpful support to all our customers and partners.
1. Contact Information
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Phone: [Insert Support Line]
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Hours: Monday to Friday, 9:00 AM to 5:00 PM PST (excluding holidays)
2. Response Time
All inquiries will be addressed within 24–48 business hours.
3. Escalation
If your issue is not resolved to your satisfaction, you may escalate to our senior support team via the same contact methods.
4. Manufacturer Support
If a third-party manufacturer fulfills your order, we will coordinate with them to resolve your issue efficiently.
